Online Questionnaires and Testing

Testsmart allows companies to better manage knowledge in their organisations. All colleagues are, to an extent, regulated by company rules, guides, codes and statutory controls and the management of this is usually achieved by a mix of communication and review processes. Many companies aspire to drive a clear understanding of corporate goals, enforce rules and raise standards across the workforce but are frustrated as they require a system that delivers focussed and bespoke, questionnaires, surveys and tests.

Testsmart is used extensively in the Financial Services marketplace to ensure compliance with complex FSA regulatory requirements – as a result it is a solid platform that produces audit quality management information and is flexible enough for most HR testing processes. The tool is integrated within a workflow package which delivers a number of benefits including high voluntary completion rates and, if required, the ability to instigate compulsory testing for some. You set your own questions, choose the study material and practice tests if you wish.

You can specify and deploy tests to an individual or to entire department and manage the returns, failures, re-sits and rewards for passing. You can automatically link test results to peer monitoring or further action plans. It gives you the ability to set more relevant tests, more often and with less admin support.

Testsmart enables:

• The setting of a variety of checks or formal examination grade testing. This could be yearly examinations all the way through to checking that specific company Health & Safety requirements are understood or even how closely the staff were listening to the CEO’s strategy briefing. A range of questionnaire formats is available including multiple choice, rating scales and free text.
• The flexibility to define only certain types of job and certain locations to be set for checks to make them totally specific to one critical part of the business if required
• Significant cost savings from automatic marking to candidate answer analysis as well as removing paperwork from the process.
• Custom time limits to be set, voluntary self-testing or even deployment delays so you can set a batch and go on holiday or plan ahead to deliver tests on days when you are not in the office.
• The tests to be set and deployed from a central point and delivered to all staff both on and off-line.
• Links to e-learning, intranet resource or externally hosted web content.
• The results can be set to pre-populate PDR appraisal forms.
• Questions to be randomised so that colleagues can less easily collude and retake time limits can be set to prevent the eventual passing of a test by repeated sitting.

Strategically, companies familiar with this tool use it regularly for understanding knowledge and morale in segments of their business, as a KPI of their management hierarchy and as a way of seeing the effect of change as it feeds through their operating units. At a micro level it is a key risk management tool to ensure that people adhere to complex Health & Safety regulations and provides employers with evidence that demonstrates their effective governance.

Used in conjunction with Tracsmart.


If you would like to receive more information about Testsmart or request a free demonstration, please contact us now.