Corporate Governance At The FCA
In August the FCA published “Corporate governance of the Financial Conduct Authority”, which followed on from its adoption by the FCA Board the previous October. Publishing anything in August, when […]
What did the IPSOS Consumer Duty research tell us?
I don’t know about you, but I found the IPSOS survey results on Consumer Duty a really interesting read. Sad as that may sound, I think when you take a […]
Consumer Duty: What I’ve Learned So Far & How That Could Help Your Preparations
As we enter the final stretch of preparations for the implementation of the new Consumer Duty (CD) regulation, the last thing the FCA can be accused of is not providing […]
FCA Review of Consumer Duty Implementation Plans
The FCA is working hard to help firms implement the necessary changes ahead of the ‘go live’ date for the new Consumer Duty (CD) regulation in the summer of this […]
Consumer Duty: What it will take to deliver Consumer Duty
In this final blog in our series on the new Consumer Duty (CD), I will take a step back and take a look at CD ‘in the round’, focussing on […]
Consumer Duty: Delivering Consumer Support Under Consumer Duty
In this sixth blog in our series on the new Consumer Duty (CD), I will focus on what I believe the ‘Consumer Support’ challenges will be for firms under the […]
Consumer Duty: Delivering Consumer Understanding Under Consumer Duty
In this fifth blog in our series on the new Consumer Duty (CD), I will focus on what I believe the ‘Consumer Understanding’ (CU) challenges will be for firms under […]
Consumer Duty: Delivering Price & Value Under Consumer Duty
In this fourth blog in our series on the new Consumer Duty (CD), I will focus on what I believe the ‘Price & Value’ (P&V) challenges will be for firms […]
Consumer Duty: Getting The ‘Products & Services’ Outcome Right
In this third blog in our series on the new Consumer Duty (CD), I will focus on what I believe will be the work required to get a firm’s response […]
Consumer Duty: What Will Be The Key Challenges For Firms?
In my first blog, I talked about the fact that the incoming CD regulation presents firms with a major and new type of challenge when responding to regulation. To recap, […]