Worksmart are delighted to announce that Beazley, a leading name in the specialist insurance sector, has chosen Worksmart's complaints and feedback management system, Caresmart, to manage their complaints processes.
We are particularly pleased because Beazley are influential in the London Market and only selected Worksmart after a thorough review of the complaints software market.
Beazley are the tenth Lloyd's managing agent to select Caresmart and with the functionality that we have developed specifically for Lloyd's market we are able to provide the dedicated workflows and MI that Lloyd's and the regulator demand. Caresmart will now streamline Beazley's complaints and feedback processes, bringing efficiencies across the entire process and providing real-time oversight both at a company and an individual case level.
We welcome Beazley and look forward to supporting them for many years to come.