Despite the operational disruption caused by Covid-19, the FCA has been resolute in demanding that firms' services standards do not slip when handling customer complaints.
So now, more than ever, is the time for firms to consider implementing an intuitive and end-to-end complaints and feedback management solution that complaint handlers can use anywhere.
Established and trusted across the financial services sector, Worksmart's Caresmart solution provides the technology needed to reassure both firms and their customers that complaints will be handled promptly and fairly.
This 30mins webinar will provide an overview of Caresmart and for any questions to be answered.
Available to CSA members and non-members alike, you can register for this FREE by visiting: https://www.brighttalk.com/webcast/9369/440393?utm_source=Credit+Services+Association&utm_medium=brighttalk&utm_campaign=440393