Covid-19 has forced many firms to review their governance arrangements, rapidly train unapproved persons to take on regulated responsibilities and somehow maintain oversight and delegation of staff working remotely. As SMF holders become overwhelmed with the ‘here and now’, exposure to conduct risk has increased and cracks in some firms approach to SM&CR have appeared.
None of this is lost on the FCA who in their toughest ‘Dear CEO letter’ to date (28th April 20) warned firms that they will not hesitate to act against those firms who are not ‘treating their customers fairly’.
In this FREE to join webinar, Julie Pardy, Director of Regulation and Market Engagement, Worksmart and Adrian Harvey, CEO of Elephants Don't Forget discuss why firms now, not after the crisis, need to build on and strengthen their current SM&CR approach now more than ever.
To register, visit: https://us02web.zoom.us/webinar/register/WN_nMUWdQZ0SiCmc7nzVq2rQw