Worksmart are proud to announce the addition of Hitachi Capital to the ever-increasing list of financial services firms choosing both our Complaints and Feedback Management solution, Caresmart, along with our highly sophisticated and market proven Quality Auditing solution, Checksmart, to manage both the complaints and quality auditing processes.
Worksmart’s Caresmart and Checksmart solutions will now streamline and automate many of the manual processes typically associated with managing complaints and undertaking quality checks. For over 35 years, Hitachi Capital (UK) PLC has led the way in providing finance to enable consumers and businesses to grow and prosper. Worksmart look forward to partnering with Hitachi for many years to come.
Andy Nightingale, Worksmart's Managing Director, reacted to the news; “I am delighted that the high calibre team at Hitachi have selected Worksmart’s industry leading Checksmart and Caresmart to support their QA and complaints & feedback management processes. I am also proud to welcome Hitachi who represents another prestigious organisation and brand choosing to leverage Worksmart’s experience and innovation in the support of all regulated processes in UK Financial Services.”