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Major Brussels Based Insurer Selects Worksmart For Complaints

Worksmart are delighted to announce the addition of a new insurer based in the heart of Brussels. This new client has 19 branches throughout Europe and will use the Caresmart solution to manage Lloyd’s market complaints and feedback. Worksmart, a leading provider of complaints and feedback management systems to the Lloyd’s market will implement a bespoke Caresmart solution, which will manage the processes associated with handling Lloyd’s market complaints in the European market.

Anthony Eghan, Business Development Manager at Worksmart said “It’s fantastic news and really confirms Worksmart as the leading provider of Complaints and feedback management solutions to the Lloyd’s market, both in the UK, Europe and around the world. We are thrilled we have been selected as the preferred vendor and will assist with automating and streamlining the processes associated with managing Lloyd’s complaints in Europe”.   

If you would like to know more about how Worksmart can help your firm, please contact the team on 01908 613613.

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