Webinar: Linking Consumer Duty outcomes to Employee Competence Thursday 17th August 2023
Register now! Since the FCA introduced plans for Consumer Duty, firms and individuals alike have been working hard to ensure they deliver against the new requirements. However, whilst there has […]
Webinar: SEAR/IAF – The countdown has begun! Wednesday 9th August 2023
Register now! Since the Central Bank of Ireland proposed the introduction of the Senior Executive Accountability Regime and the broader Individual Accountability Framework, firms and individuals alike have been working […]
Webinar: SM&CR Virtual briefing Tuesday 27th June 2023
Register now! During the next in our ongoing series of SM&CR briefing webinars, join regulatory specialist, Sarah Thwaites, and Worksmart’s Director of Regulation, Julie Pardy, for the latest updates, industry […]
Customer Support in a Consumer Duty World – Outcome 4
Join our upcoming Panel Discussion on Outcome 4 – Customer Support in partnership with Square 4 Partners! We’re pleased to announce that Square 4 Partners are working with us to […]
The Consumer Duty Implementation Summit 2023
Build a Better Future For Your Customers! Worksmart is pleased to announce its sponsoring and also acting on a panel at the forthcoming Consumer Duty Implementation Summit brought to you […]
Consumer Duty – Learning Lessons from Consumer Interactions and Feedback
With only a few months before the new Consumer Duty becomes a reality for most firms, preparations should be moving into their final phases. And make no mistake, this is […]
Countdown to Consumer Duty Webinar Tuesday 7th March
There is less than six months to go until the next milestone on the Consumer Duty calendar, there is a clear emphasis on firms to deliver good outcomes for their […]
London Institute of Banking & Finance Annual Mortgage Conference 2023
Build a Better Future For Your Customers! Where can you go to meet with like-minded individuals and industry leaders? At the Mortgage Conference where the main aim is to educate […]
Consumer Duty – Learning Lessons from Consumer Interactions and Feedback – Postponed
In July, the FCA confirmed their plans to introduce a new Consumer Duty that will set higher and clearer standards of consumer protection across financial services and require firms to put their […]
8th annual Culture and Conduct Forum for the Financial Services Industry 2022
The 8th Annual Culture and Conduct Forum builds on the success of the seven previous editions, all of which have been well attended and highly rated by speakers, delegates and […]