The Consumer Duty Implementation Summit – Ensuring Your Readiness for The Consumer Duty Deadline
There is less than a month to go until firms need to have implemented the new rules. After its most recent review of implementation plans, the Financial Conduct Authority (FCA) […]
Consumer Duty: What I’ve Learned So Far & How That Could Help Your Preparations
As we enter the final stretch of preparations for the implementation of the new Consumer Duty (CD) regulation, the last thing the FCA can be accused of is not providing […]
FCA Review of Consumer Duty Implementation Plans
The FCA is working hard to help firms implement the necessary changes ahead of the ‘go live’ date for the new Consumer Duty (CD) regulation in the summer of this […]
Consumer Duty: What it will take to deliver Consumer Duty
In this final blog in our series on the new Consumer Duty (CD), I will take a step back and take a look at CD ‘in the round’, focussing on […]
Consumer Duty: Delivering Consumer Support Under Consumer Duty
In this sixth blog in our series on the new Consumer Duty (CD), I will focus on what I believe the ‘Consumer Support’ challenges will be for firms under the […]
Consumer Duty: Delivering Consumer Understanding Under Consumer Duty
In this fifth blog in our series on the new Consumer Duty (CD), I will focus on what I believe the ‘Consumer Understanding’ (CU) challenges will be for firms under […]
Improvements to the Appointed Representatives Regime – Déjà vu?
The FCAs planned changes to the Appointed Representative Regime take me back in time to a pre-Covid world when the PRA and FCA worked collectively to bring us SM&CR and […]
Consumer Duty: Delivering Price & Value Under Consumer Duty
In this fourth blog in our series on the new Consumer Duty (CD), I will focus on what I believe the ‘Price & Value’ (P&V) challenges will be for firms […]
Consumer Duty: Getting The ‘Products & Services’ Outcome Right
In this third blog in our series on the new Consumer Duty (CD), I will focus on what I believe will be the work required to get a firm’s response […]
Consumer Duty: What Will Be The Key Challenges For Firms?
In my first blog, I talked about the fact that the incoming CD regulation presents firms with a major and new type of challenge when responding to regulation. To recap, […]