Webinar: Consumer Duty through a Training & Competence Lens 28th April 2022

Now that the FCA’s plans for the new Consumer Duty have started to sink in, firms are galvanising their project teams and starting their Gap Analyses. However, whilst there is […]
ESG – So what is it all about?

As the world of Financial Services grows more complex by the year, especially when you factor in the changes brought by the global pandemic. ESG has certainly become a key […]
FCA Business Plan 2021/22 – A Tech Focused Business Plan

The hotly anticipated FCA Business Plan 2021/22 was finally published on the FCA website on the 15th July 2021. Having been delayed by more than three months, myself and the […]
Making Training & Competence (T&C) Work For You Post Certification

In response to significant customer interest, the Worksmart team ran a webinar on Tuesday 24th November entitled ‘Making T&C Work For You Post Certification”. The webinar was very well attended […]
Making Training & Competence Work
First published in Finance Monthly, this article considers T & C in the context of firms small and large and whether arrangements should be the same or different.
Worksmart Scoop Four Major Awards
The team at Worksmart are delighted to announce that we have won in four categories at the 2020 ACQ5 Global Awards. Independently voted for by firms across financial services, the […]
Employee Competence, Or Is That Knowledge & Competence Or Even Training & Competence?
KNOWLEDGE – “Facts, information and skills acquired through experience or education. The theoretical or practical understanding of a subject” COMPETENCE – “The ability to do something successfully or efficiently” Over […]
How Fit For Purpose Are Your T&C Arrangements? Part 3
Appropriate and effective competence frameworks have been a regulatory requirement in Financial Services since the early 1990’s. The concept of T&C was introduced back in the early 90’s by LAUTRO […]
How Fit For Purpose Are Your T&C Arrangements – Part 1
Training & Competence (T&C) has been a regulatory requirement of the Financial Conduct Authority (FCA) since the late 1990’s. As such, it doesn’t grab the headlines the way more recent […]
How Fit For Purpose Are Your T&C Arrangements – Part 2
Training & Competence (T&C) has been a regulatory requirement of the Financial Conduct Authority (FCA) since the late 1990’s. As such, it doesn’t grab the headlines the way more recent […]