Terms & Conditions

These terms and conditions govern your use of the Worksmart website and the Accord website accessed via the Accord portal (should you have been given access to the Accord website). The term ‘website’ used in these terms and conditions shall mean the main Worksmart website and the Accord website accessed via the portal. By using the website, you accept all these terms and conditions in full. 

Changes To These Terms

We may update these terms and conditions from time to time and if you continue to use the website after we have changed them, you will be bound by those new terms and conditions. These terms and conditions were last updated in March 2019.

Your Privacy

We take your privacy seriously and any personal information you provide when using the website will be used in accordance with the Worksmart privacy policy.

Using The Website

The website contains information and guidance relating to the software and services that Worksmart provides and the regulations that those services are designed to address. The information and guidance is general in nature and has not been written to meet your particular needs. You should consult a qualified adviser before you rely on it. In particular, Worksmart’s products and services and information included on its website are designed to be used by businesses in England and Wales. If you work elsewhere, you should seek advice from a professional adviser in your own jurisdiction.

Using The Accord Portal

When you register with Worksmart to use the Accord Portal you will be asked to provide your name and email address and will be given a password ("ID"). Your ID is for your use only. You may not let anyone else use your ID and you may not sell or transfer it to anyone else.

Acceptable Use Policy

You may not use the website to do any of the following: Disseminate any unlawful, harassing, libellous, abusive, harmful, obscene or otherwise objectionable material; Transmit material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or codes of practice; Gain unauthorised access to any computer system or data; Interfere with any other person's use of the website or Worksmart’s services; Breach any laws relating to the use of public telecommunications networks; Interfere or disrupt networks or websites connected to the site; Make, transmit or store electronic copies of materials protected by copyright without the permission of the copyright owner. If, while using the website, you discover anyone else who is carrying out any of the above activities, please let us know by emailing us at

Exclusions And Limitations

This website and its contents are provided ‘as is’ and we make no warranty that it will be uninterrupted or error-free or suitable for your particular requirements or that the website is free from infection by viruses or anything else that has contaminating or destructive properties. Changes in the law may render certain information or guidance out of date and we make no warranty that the website and its contents are complete, accurate or up to date and accept no liability for your reliance on the website or its contents. These exclusions and limitations shall not apply to limit any liabilities which we may not limit by law.

The website may contain views expressed or information posted by other users for which Worksmart is not responsible. Worksmart may delete any such views or information posted by users at any time in its discretion.

The website may contain hyperlinks to websites provided by other people which are not under our control and for which we are not responsible. Hyperlinks to third party websites are provided as a convenience to you and are not an endorsement or publication of those websites by us. The Worksmart privacy policy does not apply to any information about you collected on third party sites accessible via Worksmart’s website.

We may restrict access to the website at any time to allow for maintenance and updating. If you experience any problems using the website, please email us at We reserve the right to make changes to any part of the website in order to update and improve it or for technological, security, legal or regulatory reasons.

Intellectual Property

All copyright, trademarks and other intellectual property rights in the website are owned or licensed by us. When you use the website, you may retrieve and view the content on-screen and print out on paper or store electronically (but not on a network server) a reasonable amount of the content for your own personal non-commercial use.

You may not use any registered or unregistered Worksmart trademarks or logos without our written permission and no licence is granted to you to use any of these trademarks or logos.


If any court of competent jurisdiction finds any provision of these terms and conditions invalid, the invalidity of that provision will not affect the validity of the remaining provisions.

Any failure by Worksmart to exercise or delay in exercising a right or remedy arising in connection with these terms and conditions shall not constitute a waiver of such right or remedy.

A person who is not a party to these terms and conditions shall have no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of these terms and conditions.

These terms and conditions shall be governed and construed in accordance with the laws of England and Wales and the parties submit to the exclusive jurisdiction of the Courts of England and Wales to resolve any dispute arising out of or in connection with them.