Countdown to Consumer Duty Webinar Tuesday 7th March

There is less than six months to go until the next milestone on the Consumer Duty calendar, there is a clear emphasis on firms to deliver good outcomes for their clients at every stage, including those with characteristics of vulnerability.

Join us this webinar hosted by London Institute of Banking & Finance, where Worksmart’s Nic Dent, Head of Client Engagement and Julie Pardy, Director of Regulation, are joined by Tim Farmer, Clinical Director and Co-Founder of Comentis, where the focus will be on two key aspects of the Consumer Duty to:

• Help ensure you are ready for what is a fundamental shift of focus to outcomes-based regulation and the need for evidence.
• Avoiding foreseeable harm – where we take a close look at what this means in practice and what are the regulators expectations with regards to this outcome.
• Dealing with vulnerable clients – where we will drill down under the rules and discuss how to deal with vulnerable clients effectively and efficiently, what additional considerations you may need to make and why you may need to bespoke your processes.

To register for this free event please click here

This event is CPD Accredited
You’ll be able to count one hour towards your continuing professional development (CPD) if you attend this webinar.