Quality Assurance

Delivering consistently high standards of advice supported by strong and effective business processes provides reassurance to customers, senior management and the regulator alike. Checksmart, our quality assurance software, enables organisations to configure and deploy a risk-based oversight model, thus reducing the likelihood of complaint-based remediation costs.

Checksmart quality assurance software

Our clients say it better than we do!

In a recent survey we asked our clients about Checksmart. 90% said they would recommend Checksmart to others. Praise indeed!

Used by the leading edge firms in Financial Services

The way you approach the quality of your processes says a lot about the culture of your organisation. Investing to ensure your processes consistently deliver to the highest standards not only minimises regulatory risk, it makes sound business sense.

Proud to be ISO 27001 Certified

Information security is King! We know it, you know it, and that’s why we are proud to say our coherent and comprehensive suite of information security controls have passed the ISO TEST


Improving the quality of your people and processes

Quality Assurance Wordcloud

With the provision of advice and process management becoming increasingly influenced by digital practice, it’s essential that regulated firms respond quickly to rapidly evolving market needs. Making sure that product innovations are sold appropriately or that new processes are correctly followed is equally important, and this is achieved by using our quality assurance system, Checksmart. This RegTech market leading product enables your business to quickly identify areas of risk, and respond immediately if there is a problem.

Keeping a check on your advice and process governance is no longer about random or alphabetical approaches. It’s all about the rules and the risks. The margin for human error using paper based or ad hoc checking systems is now outdated given the demand for greater scrutiny and efficiency.

Checksmart has been taking the quality assurance (QA) headache away from a wide range of financial services firms for some time, providing a system that enables everyone in the business to communicate electronically, and with ease. Checksmart takes your internal data and connects it to your QA process, securely, quickly, automatically.

You want to manage your customer interactions with assurance. Consumers want to engage, with assurance. Checksmart provides that capability, along with the reassurance that you are meeting all the industry benchmarks when it comes to proven and best practice.

Download our FREE QA Factsheet

For more information about our quality assurance software system, which is trusted by numerous FTSE 100 organisations, please download our free fact sheet and take the first step towards making the management and oversight of your QA processes easier than you could imagine.

Award Winning Knowledge

When implementing Checksmart, take advantage of Worksmart’s deep knowledge of the financial services market and regulation to provide the best configuration possible.

ACQ5 2021 - Consultancy
ACQ5 2020 - Reg Consultancy Award
ACQ5 Global 2019 - Consultancy

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