The Senior Managers and Certification Regime (SM&CR) has recently impacted the Credit & Collections industry and it was introduced to ensure that Senior Managers are individually accountable for their business decisions, their conduct and the competence of those that they manage. Managing the SM&CR regime in business-as-usual (BAU) in a way that a) doesn’t cause […]
Credit Services Association’s (CSA) UK Credit & Collections Conference (UKCCC), is the flagship annual event for the collections and debt purchase sector. Open to CSA members and non-members, it brings together professionals from across the collections and wider credit industry to discuss the most pressing issues faced by firms and their customers and stakeholders. Worksmart […]
The FLA’s Annual Regulation Conference on 27 & 28 September 2022, will focus on the implementation of the new Consumer Duty now the FCA’s has published its final Rules and Guidance. This Conference will be an online event scheduled over two half-days online, with plenty of opportunity to ask questions and share insights. Each half-day will run from […]