The newly proposed Consumer Duty (CD) is a topic on everyone's agenda at the moment. With an increased focus on the end consumer and a key consideration being how firms treat their most vulnerable customers, the Financial Conduct Authority (FCA) has clearly laid out its expectation in not one, but two consultation papers on this […]
In light of the news of the passing of Her Majesty Queen Elizabeth II, this webinar has been postponed. We apologize for any inconvenience this may have caused. Worksmart are excited to be part of the upcoming event in partnership with Legal & General Mortgage Club. Following on from the two CP’s published by […]
Through the recently published policy statement (PS 22/9) and finalised guidance (FG 22/5) the FCA have set out their requirements for the new Consumer Duty. The Duty is set to enhance existing rules with an aim of tackling the harms that the regulator believes exists in retail financial services markets, but most importantly also their […]
Following on from the two CP’s published by the FCA on the newly proposed Consumer Duty in 2021, now that we have the widely anticipated Policy Statement and final rules, it’s time to consider what this means for L & G Mortgage Club members. With an increased focus on the end consumer and a key […]