Global ‘Top 20’ Insurer Firm Selects Caresmart For Complaints

Julian Sammells

Julian Sammells

Julian has been in sales for over 30 years. His experience has confirmed that success in sales is linked to a happy customer base. He and his team understand that the implementation process is key to attaining this outcome and work closely with the on-boarding consultants to ensure a seamless transition from contract to 'live'.
Insurer selects Worksmart for complaints

Worksmart are thrilled to announce that one of the world’s ‘top twenty’ insurers has chosen Caresmart, Worksmart’s dedicated complaints and feedback handling system, to manage it’s complaints and customer feedback handling processes in both their general and Lloyd’s market divisions.

Working direct with other insurers and through brokers, the company supports 4,000 corporates in 160+ countries, so selecting Caresmart represents a major endorsement of the solution’s capabilities.

Julian Sammells, Worksmart’s Head Of Sales said; “Winning a global insurer of this stature is a fantastic achievement and speaks volumes about Caresmart as a product, our knowledge of the regulation and our implementation experience. I am absolutely thrilled”.

If you would like to know more about how Worksmart can help your firm’s complaints with Caresmart, please contact our friendly and knowledgeable team on; 01908 613613.


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