Leading Global Insurer Selects Caresmart For Complaints

Julian Sammells

Julian Sammells

Julian has been in sales for over 30 years. His experience has confirmed that success in sales is linked to a happy customer base. He and his team understand that the implementation process is key to attaining this outcome and work closely with the on-boarding consultants to ensure a seamless transition from contract to 'live'.
Global insurer selects Caresmart for complaints

We are delighted to welcome one of the leading global insurers as new customers of our award-winning complaints solution, Caresmart, for managing their complaints and feedback management processes.

Headquartered in Germany, this conducts agency and coinsurance business provides covers for complex single risks, across their commercial insurance client base. They operate independently and with partners to serve the primary insurance market, and operates with a strong international presence to provide the best service and solutions.

Worksmart was selected because of our experience of complaints management, particularly in the Lloyd’s market, and for our ISO Accreditation, which provides all our clients with the assurances they need to meet necessary and robust security standards.  

We look forward to supporting them now, and for many more years to come.


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