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Leading Global Insurer Selects Caresmart For Complaints

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Julian Sammells

Julian Sammells

Julian has been in sales for over 30 years. His experience has confirmed that success in sales is linked to a happy customer base. He and his team understand that the implementation process is key to attaining this outcome and work closely with the on-boarding consultants to ensure a seamless transition from contract to 'live'.
Global insurer selects Caresmart for complaints

We are delighted to welcome one of the world’s largest insurers and reinsurers as new customers of our award winning complaints solution, Caresmart, for managing their complaints and feedback management processes.

Headquartered in the USA, our new customer has more than 100 offices in 6 continents. The company writes almost $15 billion in gross premiums annually across a wide range of sectors; from energy to marine, equine to fine art.

Worksmart was selected because of our experience of complaints management, particularly in the Lloyd’s market, and our ISO Accreditation, which provided the company with the assurances it needed for us to achieve their demanding security standards.  

We look forward to supporting them for many years to come.

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