We are delighted to welcome one of the world’s largest insurers and reinsurers as new customers of our award winning complaints solution, Caresmart, for managing their complaints and feedback management processes.
Headquartered in the USA, our new customer has more than 100 offices in 6 continents. The company writes almost $15 billion in gross premiums annually across a wide range of sectors; from energy to marine, equine to fine art.
Worksmart was selected because of our experience of complaints management, particularly in the Lloyd’s market, and our ISO Accreditation, which provided the company with the assurances it needed for us to achieve their demanding security standards.
We look forward to supporting them for many years to come.