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Global specialty risk assumption organisation selects Worksmart’s Caresmart solution

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Anthony Eghan

Anthony Eghan

Anthony has over 22 years experience working for IT software companies, having initially started his working life as a trainee accountant within the NHS. Anthony switched to a technical role, implementing well over 70 complaints and feedback management systems across the banking, insurance, government (local and central), travel & transport and social housing sectors. Joining Worksmart back in 2013 to lead with the sales of the Caresmart complaints and feedback management module into the financial services sector

Worksmart are delighted to announce the addition of Ascot Group to the list of Managing Agents using the hybrid solution Caresmart to manage both Lloyd’s market and company complaints and feedback. Worksmart, a leading provider of complaints and feedback management systems to the Lloyd’s market will implement Caresmart, which will streamline and automate many of the manual processes typically associated with handling Lloyd’s market and company complaints in the UK and international markets.

Anthony Eghan, Business Development Manager at Worksmart said “We are delighted to bring yet another Managing Agent on-board and really look forward to building a good, strong relationship with the team at Ascot Group”

About Ascot Group
Ascot Group is one of the world’s pre-eminent specialty risk assumption organisations. Ascot provides insurance and reinsurance solutions globally through its Lloyd’s and Bermuda platforms and specialty insurance products through underwriting offices throughout the United States.

If you would like to know more about how Worksmart can help your firm meet regulatory compliance across a range of areas, please contact the team on 01908 613613 or visit our website.

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