Consumer Duty – Learning Lessons from Consumer Interactions and Feedback
With only a few months before the new Consumer Duty becomes a reality for most firms, preparations should be moving into their final phases. And make no mistake, this is […]
Consumer Duty – Learning Lessons from Consumer Interactions and Feedback – Postponed
In July, the FCA confirmed their plans to introduce a new Consumer Duty that will set higher and clearer standards of consumer protection across financial services and require firms to put their […]