Corporate Governance At The FCA

In August the FCA published “Corporate governance of the Financial Conduct Authority”, which followed on from its adoption by the FCA Board the previous October. Publishing anything in August, when […]
What did the IPSOS Consumer Duty research tell us?

I don’t know about you, but I found the IPSOS survey results on Consumer Duty a really interesting read. Sad as that may sound, I think when you take a […]
Webinar: Linking Consumer Duty outcomes to Employee Competence Thursday 17th August 2023

Register now! Since the FCA introduced plans for Consumer Duty, firms and individuals alike have been working hard to ensure they deliver against the new requirements. However, whilst there has […]
Webinar: SEAR/IAF – The countdown has begun! Wednesday 9th August 2023

Register now! Since the Central Bank of Ireland proposed the introduction of the Senior Executive Accountability Regime and the broader Individual Accountability Framework, firms and individuals alike have been working […]
The Consumer Duty Implementation Summit – Ensuring Your Readiness for The Consumer Duty Deadline

There is less than a month to go until firms need to have implemented the new rules. After its most recent review of implementation plans, the Financial Conduct Authority (FCA) […]
Webinar: SM&CR Virtual briefing Tuesday 27th June 2023

Register now! During the next in our ongoing series of SM&CR briefing webinars, join regulatory specialist, Sarah Thwaites, and Worksmart’s Director of Regulation, Julie Pardy, for the latest updates, industry […]
Customer Support in a Consumer Duty World – Outcome 4

Join our upcoming Panel Discussion on Outcome 4 – Customer Support in partnership with Square 4 Partners! We’re pleased to announce that Square 4 Partners are working with us to […]
The Consumer Duty Implementation Summit 2023

Build a Better Future For Your Customers! Worksmart is pleased to announce its sponsoring and also acting on a panel at the forthcoming Consumer Duty Implementation Summit brought to you […]
Consumer Duty: What I’ve Learned So Far & How That Could Help Your Preparations

As we enter the final stretch of preparations for the implementation of the new Consumer Duty (CD) regulation, the last thing the FCA can be accused of is not providing […]
FCA Review of Consumer Duty Implementation Plans

The FCA is working hard to help firms implement the necessary changes ahead of the ‘go live’ date for the new Consumer Duty (CD) regulation in the summer of this […]