2020 was a tumultuous year for most of the UK population, regardless of what sector you worked in.
Within the Financial Services Sector, not only did we go through our first taste of lockdown like the rest of the population, but had to do so whilst grappling with the implementation of SM&CR, waiting for new rules in relation to Brexit, and depending on what sector you were in, developing new policies and approaches for dealing with all sorts of new regulatory requirements in relation to key workers, Covid absences and vulnerability to name but a few.
I am sure we speak for the industry when we all hope that 2020 will not be fully replicated again in 2021. But, as we all know, regulation doesn’t sleep and so join the Worksmart team, together with our guest speaker Tor Connolly, Senior Regulatory Consultant at Huntswood, for a lively discussion and debate about our regulatory predictions for the year ahead.
Whilst we are still finalising the discussion points, we aim to cover key areas such as SMCR, the Directory, Consumer Vulnerability and Complaints Processes.