Join our upcoming Panel Discussion on Outcome 4 - Customer Support in partnership with Square 4 Partners! We’re pleased to announce that Square 4 Partners are working with us to host their fourth and final Panel Discussion in their virtual Consumer Duty series. In this webinar we will be discussing key aspects relating to Consumer […]
With only a few months before the new Consumer Duty becomes a reality for most firms, preparations should be moving into their final phases. And make no mistake, this is not ‘just another piece of regulation’ to comply with. It requires firms to take a hard look in the mirror and ask themselves difficult questions […]
In July, the FCA confirmed their plans to introduce a new Consumer Duty that will set higher and clearer standards of consumer protection across financial services and require firms to put their customers’ needs first. The FCA regards the Consumer Duty as a shift to an outcomes-focused approach that will provide an opportunity for greater competition, growth, […]
