8th annual Culture and Conduct Forum for the Financial Services Industry 2022

The 8th Annual Culture and Conduct Forum builds on the success of the seven previous editions, all of which have been well attended and highly rated by speakers, delegates and […]
Consumer Duty: Delivering Price & Value Under Consumer Duty

In this fourth blog in our series on the new Consumer Duty (CD), I will focus on what I believe the ‘Price & Value’ (P&V) challenges will be for firms […]
Consumer Duty: Getting The ‘Products & Services’ Outcome Right

In this third blog in our series on the new Consumer Duty (CD), I will focus on what I believe will be the work required to get a firm’s response […]
Consumer Duty: What Will Be The Key Challenges For Firms?

In my first blog, I talked about the fact that the incoming CD regulation presents firms with a major and new type of challenge when responding to regulation. To recap, […]
Consumer Duty – Time to put the people perspective under the microscope

Through the recently published policy statement (PS 22/9) and finalised guidance (FG 22/5) the FCA have set out their requirements for the new Consumer Duty. The Duty is set to […]
Consumer Duty – What does this mean for Individuals and Firms?

Following on from the two CP’s published by the FCA on the newly proposed Consumer Duty in 2021, now that we have the widely anticipated Policy Statement and final rules, […]
Consumer Duty: What Is It & Why Is it Different From Anything That Has Gone Before

At Worksmart, we’re dedicated to helping firms by providing them with practical interpretations of regulatory matters together with Regulatory Technology (RegTech) to help support firms in achieving their regulatory obligations. […]
Consumer Duty, Final Rules Have Landed, Now What? – Webinar Polling Results

On 17th August, Worksmart hosted a webinar with Shoosmiths on the incoming Consumer Duty. The webinar was attended by over 400 people, which goes to show how seriously this new […]
Guiding Advisers through Consumer Duty Policy & Final Rules – Time for Action

In light of the news of the passing of Her Majesty Queen Elizabeth II, this webinar has been postponed. We apologize for any inconvenience this may have caused. Worksmart […]
Consumer Duty: Final Rules Have Landed, Now What?

The newly proposed Consumer Duty (CD) is a topic on everyone’s agenda for quite some time and now it’s finally here with a bang – with boards being required to […]