SM&CR has been with us as an industry since 2016 now for those in Banking & Insurance and 2018/19 for Solo Regulated firms. How has it been for you? When launched the FCA focused in on four key areas of change that they were expecting the regime to deliver against namely:- More effective senior managers […]
The newly proposed Consumer Duty (CD) is a topic on everyone's agenda at the moment. With an increased focus on the end consumer and a key consideration being how firms treat their most vulnerable customers, the Financial Conduct Authority (FCA) has clearly laid out its expectation in not one, but two consultation papers on this […]
The newly proposed Consumer Duty (CD) is a topic on everyone's agenda for quite some time and now it's finally here with a bang – with boards being required to approve their firm’s implementation plans by the end of October 2022. However, with proper planning, ensuring compliance with the new higher standards doesn’t need to […]
In light of the news of the passing of Her Majesty Queen Elizabeth II, this webinar has been postponed. We apologize for any inconvenience this may have caused. Worksmart are excited to be part of the upcoming event in partnership with Legal & General Mortgage Club. Following on from the two CP’s published by […]
Credit Services Association’s (CSA) UK Credit & Collections Conference (UKCCC), is the flagship annual event for the collections and debt purchase sector. Open to CSA members and non-members, it brings together professionals from across the collections and wider credit industry to discuss the most pressing issues faced by firms and their customers and stakeholders. Worksmart […]
The FLA’s Annual Regulation Conference on 27 & 28 September 2022, will focus on the implementation of the new Consumer Duty now the FCA’s has published its final Rules and Guidance. This Conference will be an online event scheduled over two half-days online, with plenty of opportunity to ask questions and share insights. Each half-day will run from […]
Returning once again for the first time since June 2019, we are proud to announce that Worksmart will be hosting a session at the PIMFA Compliance Conference 2022 will be taking place on September 28 in London AND online. With the final rules and guidance now published, the FCA have clearly stated that the aim […]
Through the recently published policy statement (PS 22/9) and finalised guidance (FG 22/5) the FCA have set out their requirements for the new Consumer Duty. The Duty is set to enhance existing rules with an aim of tackling the harms that the regulator believes exists in retail financial services markets, but most importantly also their […]
Following on from the two CP’s published by the FCA on the newly proposed Consumer Duty in 2021, now that we have the widely anticipated Policy Statement and final rules, it’s time to consider what this means for L & G Mortgage Club members. With an increased focus on the end consumer and a key […]
The newly published Consumer Duty (CD) is a topic on everyone’s agenda right now with boards being required to approve their firm’s implementation plans by the end of October 2022. However, as all-consuming as it might feel, with proper planning, ensuring compliance with the new higher standards doesn’t need to be a burden to you […]
Due to unforeseen circumstances, this event has now been postponed but we look forward to sharing the new date with you very soon. This is more than the usual at The Mortgage Conference...... Worksmart are proud sponsors of the next Annual Mortgage Conference brought to you by LIBF in conjunction with Legal & General. There’ll […]
The 8th Annual Culture and Conduct Forum builds on the success of the seven previous editions, all of which have been well attended and highly rated by speakers, delegates and sponsors alike. This event has become the ‘must attend’ event for the UK financial services industry on this vitally important subject. This highly regarded summit […]