2021 ended with a bang as the value of FCA fines against firms jumped to a staggering £577m, their highest value in six years. But whilst financial penalties might have grabbed the headlines, senior risk and compliance professionals can’t ignore the ever-growing list of regulatory considerations that compete for their time, budget and resources. In […]
Expert Insight into D&I, Non-Financial Misconduct, Culture, Certified Person's Regime and much more! Worksmart are proud Gold sponsors of this exciting 1-day event, which encompasses the guidelines around Senior Manager and Certification Regime (SM&CR), and how conduct and culture plays a huge part in this. This event brought to you by Informa, brings together a […]
A new Consumer Duty to be introduced by the Financial Conduct Authority (FCA) in July requires firms with retail clients to review almost every aspect of the relationship with their consumers. The regulator’s not standing on ceremony; holding senior managers accountable if firms don't put consumers at the heart of what they do and embed […]
The new Consumer Duty proposed by the FCA will place the responsibilities of a firm to avoid foreseeable customer harm squarely on the shoulders of Senior Managers and board members. There's no ifs or buts on this as the regulator plans to hold Senior Managers accountable for assessing whether the firm is delivering good outcomes […]
Get key insight into reasonable steps, mapping, HR implications and much more! Worksmart are proud sponsors of this exciting virtual event, which is completely focused on the introduction of SEAR (Senior Executive Accountability Regime) to Ireland's financial firms that are subject to regulatory compliance. Back in July 2018, the Central Bank of Ireland proposed an […]
In 2022, Wealth Management firms face a daunting schedule of regulatory changes. ESG, Operational Resilience and Consumer Duty are just a few critical areas amongst many others that are competing for your time, limited budgets and finite resources. In this FREE 60-minute webinar hosted by PIMFA, Worksmart’s Director of Regulation & Market Engagement Julie Pardy […]
Now that the FCA's plans for the new Consumer Duty have started to sink in, firms are galvanising their project teams and starting their Gap Analyses. However, whilst there is a lot of talk and discussion about the new principle for business, cross cutting rules and new conduct rules, there appears to be very little […]
The newly proposed Consumer Duty of Care (CDOC) is a topic on everyone’s agenda at the moment. With an increased focus on the end consumer and a key consideration being how firms treat their most vulnerable customers, the FCA has clearly laid out its expectation in not one but two consultation papers on this particular […]
THE WORLD’S LARGEST GATHERING OF REGTECH LEADERS AND INNOVATORS IS RETURNING FOR THIS IN-PERSON EVENT! Remember what connecting in-person is like? The Global RegTech Summit is BACK, and this year it's face to face and we are delighted to be once again sponsoring this event. We will be hosting both a physical in-person stand with […]
SM&CR – not just a cost to your firm but the cornerstone for ensuring ‘conduct, culture and accountability’. No doubt that over the last 18 months you have heard the FCA talk regularly about becoming a more data led regulator. Nikhil Rathi (CEO) has been driving through a project to ensure that the FCA is […]
FCA plan and priorities for 2022/23 Now that the FCA’s Business Plan has been issued, the Worksmart team (and guests) will be discussing and debating the critical regulatory topics for firms to consider in 22/23. Under the leadership of Nikhil Rathi, CEO, it is fair to say that the first year of his tenure has […]
The Largest and Most Inclusive Financial Services Complaints Management Event on the Market Navigate and improve the complaints handling process, implement industry-leading strategies into your team, and stay ahead of regulatory change. The Complaints Management Forum back in person and will be held at Millennium Knightsbridge, London. With Consumer Duty bringing a huge change for […]