Do your price and value outcomes align with Consumer Duty? Here are 5 ways to make sure they do!

As the final implementation deadline for the FCA’s Consumer Duty draws closer, the pressure is on for firms to create and evidence the measures they’re taking to provide consistently good […]
The FCA is reviewing the motor finance market—what does this mean for your business?

With the FCA announcing in January that it will investigate the historical use of discretionary commission arrangements, it’s crucial that you know what this could mean for your business, and what […]
4 ways the FCA has improved finance for everyone

Cast your mind back to 2021, and you may remember when the FCA laid out their three-year strategy, aiming to transform the financial services sector, and becoming more innovative, assertive, […]
Corporate Governance At The FCA

In August the FCA published “Corporate governance of the Financial Conduct Authority”, which followed on from its adoption by the FCA Board the previous October. Publishing anything in August, when […]
What did the IPSOS Consumer Duty research tell us?

I don’t know about you, but I found the IPSOS survey results on Consumer Duty a really interesting read. Sad as that may sound, I think when you take a […]
Webinar: Linking Consumer Duty outcomes to Employee Competence Thursday 17th August 2023

Register now! Since the FCA introduced plans for Consumer Duty, firms and individuals alike have been working hard to ensure they deliver against the new requirements. However, whilst there has […]
Webinar: SEAR/IAF – The countdown has begun! Wednesday 9th August 2023

Register now! Since the Central Bank of Ireland proposed the introduction of the Senior Executive Accountability Regime and the broader Individual Accountability Framework, firms and individuals alike have been working […]
The Consumer Duty Implementation Summit – Ensuring Your Readiness for The Consumer Duty Deadline

There is less than a month to go until firms need to have implemented the new rules. After its most recent review of implementation plans, the Financial Conduct Authority (FCA) […]
Webinar: SM&CR Virtual briefing Tuesday 27th June 2023

Register now! During the next in our ongoing series of SM&CR briefing webinars, join regulatory specialist, Sarah Thwaites, and Worksmart’s Director of Regulation, Julie Pardy, for the latest updates, industry […]
Customer Support in a Consumer Duty World – Outcome 4

Join our upcoming Panel Discussion on Outcome 4 – Customer Support in partnership with Square 4 Partners! We’re pleased to announce that Square 4 Partners are working with us to […]