The Future World Of Work – Why Personal Development Is Critical To Future Business Success – Part 2

Leading on from my last blog, which I was asked to write as part of the IA’s research into the Future World Of Work, I will continue to examine the […]
The Future World Of Work – Why Personal Development Is Critical To Future Business Success

As the world emerges into the post-Covid world, the Investment Association (IA) asked a number of professionals to consider what the world of work may well look like now the […]
SM&CR – Tick Box Exercise or Foundation for Cultural Change?

FCA solo regulated firms are now completing the transition of the Senior Managers and Certification Regime (SM&CR) requirements into ‘Business as Usual’ but what exactly does this look like? As […]
Trust and Consumer Protection

We often talk about gaining or earning someone’s trust, but the interesting thing about those phrases though, is that as human beings we tend to, in most aspects of our […]
The FCA Walking their Talk
This may not have necessarily have hit your radar, but did you know that since 2016, the FCA has been looking at its own performance, and publishing its findings against its Key Performance Indicators (KPIs) […]
Innovation And Vulnerability – Can They Co-Exist?

My curiosity was piqued this week when I came across two speeches from the FCA that seemed to focus on two completely opposing forces – that of the push for […]
The FCA’s New Direction – Outcomes Focused Regulation

I think we can all agree that a crystal ball would be about the most useful tool now for trying to make post-Covid decisions for firms in the financial services. […]
Webinar: “Culture, Cynefin, Capacity & Complexity in 2021” – 14th January, 11.00

Business and regulators recognise that organisations with a purposeful culture deliver better results. In the FCA discussion paper (DP20/1) of March this year, firm after firm highlighted that defining and […]
Changing Culture In Firms – Why Complaints Will Become Important
First published in Finance Monthly, this article discusses the FCA’s intended focus on complaints as a measure of culture change and SM&CR and provides suggestions to help…