Customer Support in a Consumer Duty World – Outcome 4
Join our upcoming Panel Discussion on Outcome 4 – Customer Support in partnership with Square 4 Partners! We’re pleased to announce that Square 4 Partners are working with us to […]
Consumer Duty – Learning Lessons from Consumer Interactions and Feedback
With only a few months before the new Consumer Duty becomes a reality for most firms, preparations should be moving into their final phases. And make no mistake, this is […]
Consumer Duty – Learning Lessons from Consumer Interactions and Feedback – Postponed
In July, the FCA confirmed their plans to introduce a new Consumer Duty that will set higher and clearer standards of consumer protection across financial services and require firms to put their […]
8th annual Culture and Conduct Forum for the Financial Services Industry 2022
The 8th Annual Culture and Conduct Forum builds on the success of the seven previous editions, all of which have been well attended and highly rated by speakers, delegates and […]
Culture and Conduct Risk Considerations – An Ongoing Journey
How interesting it is to learn that firms seem to be so confident about justifying their Conduct and Culture journeys currently. But would the regulator have a similar view about […]
Financial Services Regulatory Initiatives Forum Sets Out the Regulatory Pipeline
When this latest edition dropped into circulation, whilst relieved to see every current regulatory initiative nicely presented all in one place, I have to say my heart sank a bit. […]
Regulatory Round Up Of 2021
In many ways I can’t help feeling that 2021 has been a bit of a replay of 2020, but without the uncertainty and trepidation of the unknown changes the pandemic […]
Webinar: TISA 2nd Annual Culture Conference
A healthy corporate culture is key to facilitate an environment in which employee wellbeing thrives and therefore also critical to a company’s success. The concept of culture has now been […]
Worksmart’s Julie Pardy joins as chair for the next Culture Hub discussion group with The Collaboration Network
The Culture Hub is a bi-monthly discussion group for Collaboration Network members, with sessions that operate with a rotating Chair facilitating the sharing of best practice and providing guidance and […]
FLA Asset Finance Conference – What Next? – 26 October 2021
After Brexit, lockdowns and economic uncertainty, what next for asset finance? The opening keynote speaker, KPMG’s Chief Economist, will provide an overview of the economic challenges and opportunities. Worksmart Julie […]