CSA Annual Compliance Conference 2022
Credit Services Association’s (CSA) UK Credit & Collections Conference (UKCCC), is the flagship annual event for the collections and debt purchase sector. Open to CSA members and non-members, it brings […]
Consumer Duty: Final Rules Have Landed, Now What?
The newly proposed Consumer Duty (CD) is a topic on everyone’s agenda for quite some time and now it’s finally here with a bang – with boards being required to […]
Breaking down the new Consumer Duty
The newly proposed Consumer Duty (CD) is a topic on everyone’s agenda at the moment. With an increased focus on the end consumer and a key consideration being how firms […]
SM&CR – Is the regime in your organisation delivering what the regulator would expect to see?
SM&CR has been with us as an industry since 2016 now for those in Banking & Insurance and 2018/19 for Solo Regulated firms. How has it been for you? When […]
21st Annual Complaints Management Forum
The Largest and Most Inclusive Financial Services Complaints Management Event on the Market Navigate and improve the complaints handling process, implement industry-leading strategies into your team, and stay ahead of […]
Webinar: SM&CR Virtual Briefing: 17th May 2022
SM&CR – not just a cost to your firm but the cornerstone for ensuring ‘conduct, culture and accountability’. No doubt that over the last 18 months you have heard the […]
Webinar: FCA Business Plan Review 31st May 2022
FCA plan and priorities for 2022/23 Now that the FCA’s Business Plan has been issued, the Worksmart team (and guests) will be discussing and debating the critical regulatory topics for […]
Global RegTech Summit – 10th May 2022 – Returning as an in-person event!
THE WORLD’S LARGEST GATHERING OF REGTECH LEADERS AND INNOVATORS IS RETURNING FOR THIS IN-PERSON EVENT! Remember what connecting in-person is like? The Global RegTech Summit is BACK, and this year […]
Webinar: Consumer Duty through a Training & Competence Lens 28th April 2022
Now that the FCA’s plans for the new Consumer Duty have started to sink in, firms are galvanising their project teams and starting their Gap Analyses. However, whilst there is […]
Webinar: Consumer Duty of Care 28th April 2022
The newly proposed Consumer Duty of Care (CDOC) is a topic on everyone’s agenda at the moment. With an increased focus on the end consumer and a key consideration being […]